Isle of Mull Oysters - Farm Community Complaint Form
| Product Type | Ref Number | Date of Complaint | Source | Complaint Information | Additional Info required? | Investigation Summary | Response Sent? | Comments |
|---|---|---|---|---|---|---|---|---|
| Example | Example | Example | Example | Example | Example | Example | Example | Example |
| Mull Oysters | Mark Chapman 07825092121 | date of enquiry 26.08.2025 after site visit on 18.08.2025 | Isle of Mull Oysters for sale in a a sealed packaging at Morrisons Penny Lane, Penistone Rd, Waterloo, Huddersfield HD5 8QW | Dear Sir/madam, Morrisons Penny Lane, Penistone Rd, Waterloo, Huddersfield HD5 8QW are selling live oysters on their fresh fish counter. Nothing wrong with that. I called in for 3 for breakfast the other day, to find that they are not selling them loose, but 6 live oysters packed in an airtight container with a pouch of shallot vinegarette, farmed in tew tares surrounding The Isle of Mull. This was the 18.08.2025, and the use by date on the airtight container was 23.08.2025. Knowing what I know about oysters and loving to eat them I was concerned regarding: • them not being directly on ice. Okay the container was on ice, • the restriction of air to the oysters to ensure that they remain alive, • couple with a Use By Date which is suggesting that these will be good to eat up to the 23.08.2025, but what if the sealed contained oxygen is depleted and they dye. • Neither the chap on the fresh fish counter admitted that they did not know anything regarding oysters/fish. I did tap some of the oysters multiple times, to which they closed very slowly. My experience is that the close rapidly on the first tap. Are you able to establish if the packaging and use by date of this living product has been tested and safe to consume? May I have a some feedback as a customer and as an EHO? Yours sincerely Mark Chapman |
